Privacy and Cookie conditions
We are responsible for the processing of personal data as shown in this privacy statement. We will process and use your data securely, in full compliance with the General Data Protection Regulation.
For questions about your privacy, please contact info@sonicely.nl.
Voor vragen over jouw privacy, mag je contact opnemen met info@sonicely.nl
Article 1 | Who are we?
Sonicely is an initiative of Ralph Werkhoven.
info@sonicely.nl
KVK: 97563463
Article 2 | What data do we use?
Here you will find an overview of the data we process, why we need it, on what legal basis, and how long we will retain this data.
We process your name, email address, address details, and bank details necessary to optimally provide our services based on the agreement. Without this data, we cannot properly execute the agreement. For example, we cannot ship the acoustic panel if we do not have this data.
We retain this data for 7 years (this is the statutory retention period for the Dutch Tax and Customs Administration).
If you unexpectedly have a complaint about our services, we will process your name, email address, and the content of this complaint to provide you with the best possible solution. We use this data to optimally execute the agreement. We will retain the data until the complaint has been resolved.
We use analytics services to enable and optimize our website.
We have a commercial interest (legitimate interest) in using your browsing behavior on our website and related data to analyze and improve our service where necessary (see Article 6).
We will track your use of our website with Google Analytics and are bound by Google's retention periods.
When you complete the contact form on our website, we process, with your explicit consent, your name, email address, phone number, and other information you choose to provide on the form. We retain data from completed contact forms until your inquiry has been processed and resolved.
Article 3 | How do we obtain the data?
We obtain the aforementioned data from you as a customer or website visitor because you provide this information to us when ordering our acoustic wall panel with guitar hook.
Article 4 | What rights do you have with regard to this data?
The General Data Protection Regulation has granted you several rights with regard to the personal data you have allowed us to process.
Access – You can request access to your data at any time. To verify your identity, we may ask you to confirm your identity using the KopieID app.
Amendment – You can submit a request if, based on access, you wish to have your data amended, corrected, supplemented, shielded, or deleted.
Objection – You can object to the processing of your data based on Sonicely's legitimate interest.
Bezwaar – Je kunt bezwaar maken tegen de verwerking van jouw gegevens met als juridische grondslag het gerechtvaardigd belang van Sonicely
Data transfer – If you wish to transfer your data to another provider, Sonicely will provide your data in a structured and commonly used format that can be accessed by common digital systems.
Automated processing – You may always inform us of your position regarding an automated decision made by Sonicely and have this decision reconsidered by a third party.
Withdrawal – If we have processed data based on your explicit consent, you have the right to withdraw this consent. This may, however, affect the services we can provide.
To exercise your rights, you can send a request to info@sonicely.nl. We will review your request as quickly as possible. If we are unable to comply with your request, we will inform you why we are rejecting it.
Article 5 | Who receives your data?
Sonicely will not share your data with third parties unless this is necessary for optimal business operations or required by law. We will not sell your data.
Article 6 | Cookies
Cookies are small pieces of information that are sent to your browser when you visit the website and then stored on the hard drive in the memory of the device you use to visit our website. These cookies cannot damage your devices. Sonicely uses functional and analytical cookies.
– Functional cookies ensure that the website works properly in all browsers and on all devices. These cookies do not store personal data.
– Analytical cookies are used for Google Analytics.
– Analytische cookies worden gebruikt voor Google Analytics.
We use this service to see how visitors use our website and which pages are popular. The IP addresses of website visitors are used for this purpose. You can consult the privacy policies of Google and Google Analytics via this link.
Article 7 | Final Provisions
Sonicely reserves the right to amend this privacy statement. If you have any questions about this statement or how we use your data, please email us at info@sonicely.nl. If you have a complaint about how we handle your data, you can also let us know. You can also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://www.sonicely.nl/privacy-en-cookie-policy